Results-Based Money-Back Guarantee
**Results-Based Money-Back Guarantee Terms and Conditions**
Effective Date: Date of Purchase
At Purely Fertility, we are committed to your satisfaction and the effectiveness of our fertility supplements. We offer a results-based money-back guarantee to ensure your peace of mind when purchasing our products. Please carefully read and understand the following terms and conditions before making a purchase:
- Eligibility:
- This results-based money-back guarantee is valid for customers who have used our fertility supplements as directed for a minimum period of 90 days.
- To be eligible for a refund, you must have purchased our fertility supplements directly from our official website (www.purelyfertility.com).
- Duration of Guarantee:
- Our results-based money-back guarantee is valid for a period of 130 days from the date of purchase of your order.
- **Use as Directed**:
- To qualify for a refund, you must have followed the recommended dosage and usage instructions provided on the product label and on our website.
- **Requesting a Refund:**
- If you have used our fertility supplements for the specified minimum period and have not achieved the desired results, you may request a refund by contacting our customer support team at info@purelyfertility.com within the guarantee period.
- You will be asked to provide your order information, details of your usage, and the reason for your refund request as well as proof confirming the desired results were not achieved. Below is the proof we will require when processing your refund;
For Men
Conception Success:
Customers seeking a refund due to a lack of conception success could provide medical documentation, such as fertility clinic records or doctor's notes, indicating unsuccessful attempts to conceive during the specified period of product usage.
Improved Sperm Quality:
For customers seeking a refund based on sperm quality, medical testing before and after product use will be required. Fertility clinics or healthcare providers can perform these tests, and customers would need to provide results indicating no improvement.
For Women
Cycle Regularity:
To confirm improved cycle regularity, customers could maintain a menstrual cycle diary or use cycle tracking apps. Customers may be required to provide records that demonstrate a lack of improvement in cycle regularity during the designated product usage period.
Hormone Balance:
Confirmation of improved hormone balance may require before-and-after hormone level tests conducted by a healthcare provider. Customers may provide test results showing no significant improvement in hormone levels despite proper product use.
Increased Fertility Markers:
Confirmation of increased fertility markers may involve tracking and documenting fertility indicators such as cervical mucus changes, basal body temperature patterns, or ovulation test results. Customers may provide records that demonstrate a lack of improvement in these markers during the specified product usage period.
- **Product Return:**
- You are not required to return the products for this guarantee. We trust our customers to provide honest feedback about their experience.
- **Refund Amount:**
- Upon reviewing your refund request, we will assess your case and determine the refund amount, which may include the purchase price of the product(s) and any applicable taxes.
- Refunds will be issued to the original payment method used for the purchase.
- **Processing Time:**
- Please allow 5-10 business days for us to process your refund request.
- Once processed, it may take additional time for the refund to appear in your account, depending on your financial institution.
- **Limitations:**
- Our results-based money-back guarantee is limited to one refund per customer.
- We reserve the right to deny refund requests that do not meet the specified criteria outlined in these terms and conditions.
- **Contact Information:**
- For any questions or to request a refund, please contact our customer support team at info@purelyfertility.com.
**Disclaimer:**
- The information provided on our website and product labels is for informational purposes only and should not be considered a substitute for professional medical advice.
